My order says its shipped but I haven’t received it yet.
Once a shipment leaves us it is in the hands of the shipping company. You will have been forwarded tracking details – please check there first.Then contact us via email.Then check tracking again.Very occasionally, and sometimes out of the control of anyone, shipments may get delayed. Kaboom Confetti accepts no responsibility for these delays and…
Read MoreCan I take confetti cannons on a plane?
“They are not allowed in planes because if they accidentally pop, the crew would have to clean up all the confetti afterward…. “Until recently the response from airlines was no as confetti cannons are made with a pressurized cylinder and as such can not be taken on a plane.However we have had experience with individuals…
Read MoreI need a confetti cannon / powder cannon today, Can I pick my order up?
Yes you may be able to pick up today.However all orders need to be placed through the website. You need to select the items, size and quantities you require.Add them to your shopping cart.Then navigate to the cart page where you will need to provide contact details.Once you have done that an option will appear…
Read MoreHow much is delivery?
Simply select the items you require and head to the checkout page.Once you included you delivery location our website will provide real time live freight pricing, and if applicable the different options available to you.
Read MoreWhich countries do you ship to?
Due to the nature of our products we currently only ship our pressurized confetti cannons to Australia. Our other products can be shipped anywhere in the world – please contact us via our contact us page to arrange.
Read MoreCan you ship to a P.O. box?
Sadly no… As we utilize the services of several different courier companies they are not able to deliver to P.O. Boxes, or parcel lockers. If this is a problem please contact us before ordering.
Read MoreHow long does it take for my order to be shipped?
Not long! Once your payment has been verified, we will process and ship your order within 1 working day.
Read MoreHow do I keep track of my order?
When your order is shipped through one of our chosen freight partners, you will receive an email and / or text message detailing tracking details and instructions for updates regarding your order. In this regard we ask that you ensure your contact details are correct when placing an order.
Read MoreDo you have a shop and can I pick up my confetti order?
Kaboom Confetti’s production is located in Tullamarine, Victoria: Ideally located not far from Tullamarine Airport at the merge between the Tullamarine Freeway and Western Ring Road. If you live locally or are passing by and you’d like to collect an order you are very welcome! You do need to order before coming out so we…
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